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Shipping & Returns — WXLF
POLICY
Know the Rules of the Pack

SHIPPING &
RETURNS

01

Order Processing

All WXLF orders are processed within 1–3 business days of being placed. Once your order is confirmed, our team gets to work preparing your pack.

Orders placed on weekends or public holidays will be processed on the next available business day.

1–3
Days to Process
From the moment you place your order to when it's packed and handed to our courier.
7–8
Days to Deliver
Standard delivery across India. Business days only — weekends and holidays don't count.
Order Confirmation

You will receive a confirmation email as soon as your order is placed. Keep an eye on your inbox — and your spam folder just in case.

02

Domestic Shipping

We currently ship across India only. All orders are dispatched from our fulfilment centre and delivered via trusted courier partners.

Shipping Method Estimated Delivery Cost
Standard Shipping 7–8 Business Days ₹70

Delivery times are estimates and may vary depending on your location within India. Remote areas may occasionally take a little longer.

03

International Shipping

We do not currently ship internationally.

Right now, we're fully focused on delivering the best possible experience within India — from quality control and fast dispatch to making sure every order reaches you in perfect condition. We'd rather do this right than rush it.

Coming Soon

International shipping is on our radar. When we're ready to expand, you'll hear it from us first. Follow @wearwxlf on Instagram to stay in the loop.

04

Delays & Issues

While we do everything we can to get your order to you on time, WXLF is not responsible for delays caused by courier partners, weather conditions, public holidays, or other circumstances beyond our control.

If your order is significantly delayed beyond the estimated delivery window, please don't hesitate to reach out to us at support@thewxlf.com and we'll look into it for you.

Wrong Address?
If you entered the wrong address, contact us immediately at support@thewxlf.com. We'll do our best to update it before dispatch.
Damaged on Arrival?
If your order arrives damaged, email us with photos and your order number. We'll sort it out — no questions asked.
05

Still Got Questions?

We're here for the pack. If you have any questions about your order or our shipping process, reach out to us and we'll get back to you within 24–48 hours on business days.

support@thewxlf.com
@wearwxlf on Instagram

01

Return Policy

We are committed to making your shopping experience as enjoyable and hassle-free as possible. Please read through the following terms and conditions before making a purchase.

By completing a purchase, you acknowledge and agree to these terms.

Returns Procedure

We do not accept returns at this moment.

02

Exchange Procedure

To initiate an exchange, please contact our customer service team at support@wxlf.com with your order ID, size purchased, and size exchange requested within 7 days of receiving the item.

We will respond within 24 hours.

01

Contact Us

Email us at support@thewxlf.com with your order ID, purchased size, and requested exchange size.

02

Pickup Scheduled

Once confirmed, we will schedule a pickup within 1–3 business days.

03

Exchange Dispatch

After we receive the product, we will dispatch the exchanged product within 2–3 days if all conditions are met.

Exchange Timeline

The exchange process typically takes 10–12 business days from the date of pickup.

If reverse pickup is not available at your location, you may self-ship the product(s) to us at the address provided within 5 days of raising the exchange request. Please include your Order No. and Return ID on a piece of paper inside the packet.

03

Exchange Charges

₹250
Exchange Charge
Applicable for size exchange only. This amount needs to be paid upfront.
Sale Period
No return or exchange during sale period. All sale purchases are final.
Important

NO RETURN OR EXCHANGE DURING SALE PERIOD. ALL SALES ARE FINAL.

04

Quality Check

All exchanges will undergo a quality check by our team. We reserve the right to decline an exchange if:

 Exchange May Be Declined If
  • A valid proof for exchange is not provided by the customer, including video while unboxing the product.
  • The product(s) are returned after use.
  • The product(s) are damaged.
  • The product(s) are not in their original packaging.
 Exchange Allowed For
  • Same product size exchange only.
  • Exchange allowed only once.
  • Subject to product availability.
  • If unavailable, you may choose another product of same or higher value.
05

Cancel & Refund Policy

Cancellation Policy: WXLF orders can be canceled for any reason up to 30 minutes after placing the order.

If it has been more than 30 minutes since placing the order, the order will ship as scheduled. To cancel within the 30-minute window, email us at support@thewxlf.com.

Refund Policy

We do not offer refunds for any products.

For exchanges or further assistance, please email us at support@thewxlf.com.