SHIPPING &
RETURNS
Order Processing
All WXLF orders are processed within 1–3 business days of being placed. Once your order is confirmed, our team gets to work preparing your pack.
Orders placed on weekends or public holidays will be processed on the next available business day.
You will receive a confirmation email as soon as your order is placed. Keep an eye on your inbox — and your spam folder just in case.
Domestic Shipping
We currently ship across India only. All orders are dispatched from our fulfilment centre and delivered via trusted courier partners.
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Standard Shipping | 7–8 Business Days | ₹99 |
| Free Standard Shipping | 7–8 Business Days | Free on orders over ₹1499 |
Spend over ₹1499 and your standard shipping is on us. Stack your order and save.
Delivery times are estimates and may vary depending on your location within India. Remote areas may occasionally take a little longer.
International Shipping
We do not currently ship internationally.
Right now, we're fully focused on delivering the best possible experience within India — from quality control and fast dispatch to making sure every order reaches you in perfect condition. We'd rather do this right than rush it.
International shipping is on our radar. When we're ready to expand, you'll hear it from us first. Follow @wxlf on Instagram to stay in the loop.
Delays & Issues
While we do everything we can to get your order to you on time, WXLF is not responsible for delays caused by courier partners, weather conditions, public holidays, or other circumstances beyond our control.
If your order is significantly delayed beyond the estimated delivery window, please don't hesitate to reach out to us at [email protected] and we'll look into it for you.
Still Got Questions?
We're here for the pack. If you have any questions about your order or our shipping process, reach out to us and we'll get back to you within 24–48 hours on business days.
support@wxlf.com
@wxlf on Instagram
The Pack Promise
Every WXLF piece is made exclusively for you — crafted to order, never mass produced. We don't do returns. But if something's wrong, we fix it. That's the pack promise.
What We Cover
Because every piece is made exclusively to order, we do not accept returns or exchanges for change of mind or sizing issues. We strongly recommend checking our sizing guide carefully before placing your order.
However we fully cover the following:
- Item arrived damaged or defective
- Wrong item sent
- Wrong size sent due to our error
- Significant quality issue on arrival
- Item lost in transit
- Wrong size ordered by customer
- Change of mind
- Items that have been worn or washed
- Items with removed or damaged tags
- Items damaged by the customer
Unsure about sizing? Check our sizing guide or DM us on Instagram @wxlf before placing your order. We'd rather help you get it right the first time.
How to Report an Issue
If your order arrives damaged, defective, or incorrect — here's how to get it sorted fast.
Email Us
Send an email to [email protected] with your order number, a description of the issue, and clear photos of the item.
We Review It
Our team will review your request and get back to you within 48 hours with a resolution — replacement or refund, your choice.
We Make It Right
We'll send a replacement or process a full refund to your original payment method within 5–7 business days. No return shipping required from your end.
Always take photos of your order when it arrives. This helps us resolve issues faster and ensures you're covered.
Defective or Wrong Item
If you received a defective product or the wrong item entirely — this is on us and we'll fix it. No questions asked, no return shipping cost to you.
Email us immediately at [email protected] with:
— Your order number
— A clear photo of the issue
— Whether you'd prefer a replacement or refund
Every WXLF piece is made exclusively for you — crafted to order, never mass produced. We don't do returns. But if something's wrong, we fix it. That's the pack promise.
Still Got Questions?
We're here for every member of the pack. If you have any questions, reach out and we'll get back to you within 24–48 hours on business days.
support@wxlf.com — for all queries
@wxlf — slide into our DMs on Instagram
SHIPPING &
RETURNS
Order Processing
All WXLF orders are processed within 1–3 business days of being placed. Once your order is confirmed, our team gets to work preparing your pack.
Orders placed on weekends or public holidays will be processed on the next available business day.
You will receive a confirmation email as soon as your order is placed. Keep an eye on your inbox — and your spam folder just in case.
Domestic Shipping
We currently ship across India only. All orders are dispatched from our fulfilment centre and delivered via trusted courier partners.
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Standard Shipping | 7–8 Business Days | ₹99 |
| Free Standard Shipping | 7–8 Business Days | Free on orders over ₹1499 |
Spend over ₹1499 and your standard shipping is on us. Stack your order and save.
Delivery times are estimates and may vary depending on your location within India. Remote areas may occasionally take a little longer.
International Shipping
We do not currently ship internationally.
Right now, we're fully focused on delivering the best possible experience within India — from quality control and fast dispatch to making sure every order reaches you in perfect condition. We'd rather do this right than rush it.
International shipping is on our radar. When we're ready to expand, you'll hear it from us first. Follow @wxlf on Instagram to stay in the loop.
Delays & Issues
While we do everything we can to get your order to you on time, WXLF is not responsible for delays caused by courier partners, weather conditions, public holidays, or other circumstances beyond our control.
If your order is significantly delayed beyond the estimated delivery window, please don't hesitate to reach out to us at [email protected] and we'll look into it for you.
Still Got Questions?
We're here for the pack. If you have any questions about your order or our shipping process, reach out to us and we'll get back to you within 24–48 hours on business days.
support@wxlf.com
@wxlf on Instagram
The Pack Promise
Every WXLF piece is made exclusively for you — crafted to order, never mass produced. We don't do returns. But if something's wrong, we fix it. That's the pack promise.
What We Cover
Because every piece is made exclusively to order, we do not accept returns or exchanges for change of mind or sizing issues. We strongly recommend checking our sizing guide carefully before placing your order.
However we fully cover the following:
- Item arrived damaged or defective
- Wrong item sent
- Wrong size sent due to our error
- Significant quality issue on arrival
- Item lost in transit
- Wrong size ordered by customer
- Change of mind
- Items that have been worn or washed
- Items with removed or damaged tags
- Items damaged by the customer
Unsure about sizing? Check our sizing guide or DM us on Instagram @wxlf before placing your order. We'd rather help you get it right the first time.
How to Report an Issue
If your order arrives damaged, defective, or incorrect — here's how to get it sorted fast.
Email Us
Send an email to [email protected] with your order number, a description of the issue, and clear photos of the item.
We Review It
Our team will review your request and get back to you within 48 hours with a resolution — replacement or refund, your choice.
We Make It Right
We'll send a replacement or process a full refund to your original payment method within 5–7 business days. No return shipping required from your end.
Always take photos of your order when it arrives. This helps us resolve issues faster and ensures you're covered.
Defective or Wrong Item
If you received a defective product or the wrong item entirely — this is on us and we'll fix it. No questions asked, no return shipping cost to you.
Email us immediately at [email protected] with:
— Your order number
— A clear photo of the issue
— Whether you'd prefer a replacement or refund
Every WXLF piece is made exclusively for you — crafted to order, never mass produced. We don't do returns. But if something's wrong, we fix it. That's the pack promise.
Still Got Questions?
We're here for every member of the pack. If you have any questions, reach out and we'll get back to you within 24–48 hours on business days.
support@wxlf.com — for all queries
@wxlf — slide into our DMs on Instagram